Client Service

Rating Sheet

2021 NLC Topic

The topic will be given to the competitor prior to performance. The competitor will have 10 minutes of preparation time. The actual performance will be 5 minutes. 

Event Introduction

Client Service is a ‘Presentation Event without Equipment’. These events include a presentation or role-play. Review Guidelines for more details. 

Client Service an Individual only event. 

 

Guidelines

  • This role play event requires the competitor to provide customer service to a client (judges).
  • Two (2) 4” x 6” note cards will be provided for each competitor and may be used during the preparation and performance of the case.
  • Information may be written on both sides of the note cards.
  • Note cards will be collected following the presentation.

No other reference materials, visual aids, or electronic devices may be brought in or
used during the preparation of the performance.