1. Identify basic security risks and issues to computer hardware, software, and data.
2. Define the various virus types and describe the common symptoms caused by viruses and their potential effects.
3. Define concepts such as phishing, social engineering, spoofing, identify theft, and spamming.
4. Describe importance and process of incidence reporting.
5. Implement security preventive maintenance techniques such as installing service packs and patches.
6. Assess security threats, diagnose, and troubleshoot hardware, software, and data security issues.
7. Implement virus protection and removal procedures to recover information from failures and security breaches (e.g., malware and viral infection).
8. Explain the impact of malware protection, including antivirus software, spam, adware, spyware filtering, and patch management.
9. Scan storage devices and equipment for viruses and spyware and disinfect as needed.
10. Install and configure anti-X software (e.g., anti-virus, anti-spyware, and anti-spam).
11. Identify potential sources of virus infection and describe methods of preventing the spread of computer virus.
12. Identify how to protect privacy and personal security online (e.g., to avoid fraud, identity theft and other hazards).
13. Explain the benefits and demonstrate the use of privacy, password, and protection utilities.