1. Demonstrate knowledge of the purposes, benefits, and risks for installing a network.
2. Identify types of networks (e.g., LAN, WAN, MAN) and their features and applications.
3. Interpret basic networking terminology and concepts.
4. Identify various network operating systems (i.e., Novell, Linux, Apple, Mac).
5. Identify the relationship between computer networks and other communications networks (i.e., telephone system).
6. Understand the differences between various network environments (e.g., peer-to-peer, client-server, thin client, n-tier, Internetworks, intranets, and extranets).
7. Analyze the advantages and disadvantages of peer-to-peer and client/server networks.
8. Identify services delivered by a server, such as application server, communication server, domain/directory server, fax server, file and print server, mail server, and Web server.
9. Identify applications and server services, including printer, DNS, DHCP and Internet services.
10. Know the functions of common help-desk tools and resources such as incident tracking, knowledge database, and staffing.
11. Describe the role of the ISP.
12. Define and explain the function of DNS, DHCP, WINS and host files.
13. Differentiate between various current protocols (e.g., AppleTalk, TCP/IP, IPX/SPX, NETBEUI, DHCP).
14. Explain current network standards and pseudo-standards (e.g., IEEE, RFCs, ISO).
15. Describe the role of the NIC (Network Interface Card) including explanation of the MAC (Media Access Control) address and its uses.
16. Define terms related to network media (e.g., shielding, crosstalk, attenuation).
17. Identify standard high-speed networks (e.g., broadband, ISDN, SMDS, ATM, FDDI).
18. Identify names, purposes, and characteristics of network connectors (e.g. RJ45 and RJ11, ST/SC/LC, MT-RJ, USB).
19. Identify tools, diagnostic procedures, and troubleshooting techniques for networks.